Professional Audio After-Sales Support

ACLON AUDIO provides after-sales support for professional audio products to help customers resolve product issues efficiently and maintain reliable system operation.

Our support covers ACLON products as well as OEM/ODM products supplied through our manufacturing cooperation.

Product Support

Our team can assist with:

• Product troubleshooting
• Technical diagnosis
• Warranty assistance
• Repair guidance
• Spare parts support
• Replacement component information
• Product operation and maintenance guidance

Warranty & Repair

ACLON products are supported by a 2-year warranty, subject to the agreed warranty terms.

When a product issue occurs, our technical team first reviews the problem and helps determine the appropriate solution.

Depending on the situation, support may include remote troubleshooting, technical guidance, spare parts, or repair coordination.

Efficient Problem Diagnosis

To help us identify the issue quickly, please provide:

• Product model
• Serial number
• Description of the problem
• Photos or videos of the issue
• Relevant test results, if available

This information helps our technical team evaluate the situation and provide appropriate support.

Spare Parts & Technical Support

For applicable products, ACLON can provide replacement components and technical information to support customer repair and maintenance requirements.

For OEM/ODM projects, spare parts and after-sales arrangements can also be discussed according to the project requirements.

Contact After-Sales Support

For technical or after-sales issues, please contact:

Technical Support: info@aclaudio.com
Tel / WhatsApp: +86 137 1007 3998
WeChat: ACLONAUDIO

For new product inquiries, quotations, OEM/ODM projects, or new system requirements:

Business: sales@aclaudio.com

[ CONTACT TECHNICAL SUPPORT ]